Order Return / Withdrawal
If for any reason you change your mind about a product you received, you can return it 14 calendar days from the date of purchase at your own expense, as long as the product and its original packaging are intact. To proceed with the return process, you must contact us at info@nyfigamos.gr or by phone at 27310 81157 and then after consultation proceed to send to the address Leonidou 81, Sparta, PC. 231 00. Our online store will refund the money you paid for the purchase of the product including the initial shipping costs, within 14 calendar days from the day we were notified of the withdrawal.
DEFECTIVE product
We do our best for the products to reach you in excellent condition. If you nevertheless receive a defective product, it has been damaged during transport or it is not what you ordered, please, contact us at info@nyfigamos.gr or by phone at 27310 81157 and then after consultation to send to address Leonidou 81, Sparta, PC 231 00, and we will bear the return costs (excluding cash on delivery cost) and will refund your money within 14 calendar days from the day we were notified of the product change / replacement, to your credit card or bank account of your choice, depending on how the product is paid for. Alternatively, if you wish, we will send you a credit code of the same value as the returned product, which you can redeem at your next purchase.
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